CTWA allows businesses to instantly connect website visitors, social media users, or app users to their
WhatsApp account with a single click. This feature reduces friction in communication, increases lead
capture, and improves customer engagement by taking users directly to a chat conversation.
Our Approach
At Digitalness, we implement smart CTWA solutions that drive instant, personalized communication:
- Seamless Integration: Add Click-to-WhatsApp buttons
to websites, landing pages, social media, or email campaigns.
- Pre-Filled Messages: Users can send queries with
pre-defined messages, streamlining lead collection.
- Customizable Buttons: Design buttons that match your
branding and placement needs.
- Multi-Agent Routing: Route incoming messages to the
right sales or support agent.
- Analytics & Tracking: Monitor clicks, conversions,
and engagement for optimization.
- Scalable Automation: Integrate with CRM and
marketing tools for automated workflows.
How Digitalness Helps Your Business Grow
- Higher Engagement: Make it effortless for users to
reach your business instantly.
- Better Lead Capture: Pre-filled messages encourage
more users to contact you.
- Enhanced Customer Experience: Fast, direct
communication increases satisfaction.
- Improved Sales & Support: Route leads to the right
agent for faster responses.
- Data-Driven Optimization: Track performance and
continuously improve CTWA campaigns.
In Short
With Digitalness CTWA Services, your business can turn clicks into conversations, generate leads
faster, and provide instant, personalized customer interactions.